Frontliner Bootcamp - Customer Service & Sales Specialist (Bali)

Join Global Digital Niaga, a leading innovator in digital financial services, for our Frontliner Bootcamp in Bali! This is your golden opportunity to launch a rewarding career in customer service and sales within the dynamic banking and financial services sector.

As a Customer Service & Sales Specialist, you'll be at the heart of our operations, providing exceptional service to our clients and driving sales growth. Our bootcamp is designed to equip you with the skills and knowledge needed to excel in this competitive field.

In Bali, you'll work closely with our team to deliver outstanding customer experiences, manage sales leads, and contribute to our mission of transforming digital financial services. This is your chance to grow, learn, and thrive in a supportive and innovative environment.

📋 Tanggung Jawab Pekerjaan

• Provide excellent customer service by addressing client inquiries and resolving issues promptly and professionally.
• Drive sales growth by identifying and pursuing new business opportunities.
• Manage and maintain customer records using CRM software such as Salesforce or HubSpot.
• Collaborate with cross-functional teams to ensure seamless delivery of financial services.
• Conduct market research to identify trends and opportunities for sales growth.
• Train and mentor new hires to ensure high standards of service and sales performance.
• Stay updated with industry trends and best practices in customer service and sales.
• Participate in team meetings and contribute to the development of sales and service strategies.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field (preferred but not required).
• Minimum 1 year of experience in customer service or sales, preferably in the banking or financial services industry.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Proficient in using CRM software such as Salesforce or HubSpot.
• Familiarity with digital financial services and banking products.
• Ability to work well under pressure and meet targets in a fast-paced environment.
• Excellent problem-solving and decision-making skills.
• Fluent in both English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait